第1篇 国外客户接待欢迎词
国外客户接待欢迎词
国外客户接待欢迎词1
a group of american teachers to be welcomed
ladies and gentlemen,
welcome to our school. we are glad to have such a group of experienced teachers visiting us. we are sure the exchange of views among us will promote the friendly relationship between china and america. i hope you will enjoy your stay in china, make new friends and take away memories of pleasant, productive ② days. after your visit,we sincerely hope you will give us your valuable
ladies and gentlemen,
国外客户接待欢迎词2
welcome to xxx university.
i am so pleasured to say that from today you will become a member of our big family. for everyone, entering university means a new chapter of your life, and will leave one of the most exciting phases in your memory.
it will not only bring valuable opportunities for you to extend the knowledge and skills, to develop new friendships, but also a necessary preparation to face the real society.
our xxx university has undergone 64 hard years of development. following the idea of running a university withcherishing talents and embracing diversity and excellence,we has formed its distinguishing features of running a university with comprehensive subjects and integrates talents.
in order to improve the cultural exchange as well as the co-operation among the medcial universitys in goble,the foreign students' education program is being conducted, which is fully in english medium, to creat a favorable learning atmosphere for foreign students. we have invitied the qualified teachers from a number of countries with multiple cultures and will continue to bring more foreign teachers for you.our goal is to provide the high quality education,advanced teaching equipments,co-operative administration and innovative teaching methodology.
we sincerely welcome international friends,experts and scholars to teach or exchange at xxx university and spread the seeds of civilization.meanwhile,we welcome foreign students to study here and appreciate china's civilition with a history of 5,000 years.venerable oriental civilized nation welcome you,marvelous xxx welcome you,xxx university welcome you.
国外客户接待欢迎词3
welcome to our school! now let me introduce something about the changes that have taken place in our class.
we used to listen and take notes in class, but had no time to think for ourselves. because we were not interested in the lessons, we often felt sleepy while listening. after school we had to finish much homework, unable to have some sports.
however, things are different now. with the help of computers, the lessons are so lively and interesting that the students are active to answer the questions instead of falling asleep. as a result, we have made greater progress than before, though we spend less time doing our homework. and we can enjoy ourselves after class.
the good teaching method is popular with all of us. we will try our best to study even harder.
that’s all. thank you!
第2篇 国外客户来访欢迎词
国外客户来访欢迎词
(早上接团)大家早上好!大-家-早-上-好!(见客人没反映时补上一句),很好,大家都睡醒了,现在请大家抬起高贵的头看看车的正前方,看到什么了?导游?对!我就是你们今天的导游,那么请大家务必记住我这张长得不算美,但总算对得起观众的脸(笑声),把我留在脑海中,旅途快乐又轻松。
下面呢,我就给大家正式介绍一下自己,哎呀,激动的心,颤抖的手,拿起话筒我要献丑,谁要不鼓掌谁就说我丑,哎!很好,谢谢大家的掌声,后面还有一句呢,谁要说我丑我下车就走(笑声),从大家的掌声中可以看出大家的审美眼光还是相当不错的嘛!
我呢,是xx旅行社的一名专职导游员,我????(此处省略一万字)。哇!大家有缘坐在一辆车里就是一家人了,古语有云:百年修得同船渡,千年修得共枕眠,今天我们同吃、同游、同乐还同“居”(驹),哎,怎么就同居了,有些游客问,古时候不就把车叫驹吗?难道我们还不是同居吗?只要你需要我,我会第一时间出现在你面前。
那么罗嗦完自己之后呢,隆重给大家介绍一位重要人物,一般呀重要人物出场都会有一种声音??,好,谢谢大家的掌声,他就是我们风流倜傥、英俊潇洒、人见人爱、车见车载、男人见了喝醋、女人见了喝蜜的^^师傅(笑声),从后脑勺看就很像梁朝伟嘛,大家想不想看看^^师傅正面呀?想呀?那让^^师傅站起来跟大家打声招呼好不好呀?(笑声)好呀,那可不行,他站起来谁给我们开车呀?好了,我替张师傅谢谢大家的掌声。大家呀别看这张师傅长得^^,他开起车来呀那可是相当的有技巧,用东北话说那是:“冈冈的”,大家呀别看^^师傅一本正经,他呀可有两个老婆,大老婆在家给他洗衣服做饭,小老婆呀陪他走南闯北,今天他这位小老婆就在我们身边,大家找找看,找不到呀?其实呀他这位小老婆就是我们这辆车,大家说张师傅小老婆漂不漂亮呢?漂亮呀?那大家就要好好爱护他,保持车内的清洁,爱护她,就像你们爱自己的小老婆小老公一样。
那么大家出来旅游呀,一定要服从导游的领导,一定要跟着导游走,这跟着导游走,吃喝啥都有,问啥啥都会,走着还不累。等一下到景点就请大家跟着我的导游旗走,小旗不倒,不许乱跑,因为呀只有跟着我的导游旗走,美好的感觉才会有!
导游整洁的服装、饱满的精神、优雅的举止,都是留给游客良好印象的第一步。但是,导游员真正的第一次“亮相”还是在致欢迎词的时候。因此,导游员必须注意如何致好欢迎词。 内容简洁。在导游员的工作程序中,一般要在游客已经在旅游车上入座、即将出发前往下榻地或旅游景点时向游客致欢迎词。此时游客可能会出现两种状态:其一是游客刚刚抵达旅游地,精神上比较亢奋,希望马上了解旅游地的情况;其二是游客经过长途旅行,身体比较疲惫,希望能够在车行途中稍事休息。无论是哪一种情况,游客虽然对导游员存在一定的新鲜感,但都不会将导游员作为主要的欣赏对象。因此,导游员致欢迎词时间不能太长,话不多说,点到为止,只要能够让游客体会到自己的欢迎之情就可以了。一般来说,欢迎词的
时间要控制在5分钟左右。
热情亲切。在致欢迎词前,导游员的身份尚未得到游客的认同,双方还很陌生。为便于以后工作的开展,导游员必须尽快与游客互相熟络起来。在欢迎词中,要达到这样的效果,导游员必须热情亲切,以“好客主人”的形象对游客的光临表示欢迎,迅速拉近与游客之间的情感距离。值得注意的是,欢迎词的感情表达不宜过于强烈。过度的热情,甚至慷慨激昂,反而给人以虚假造作之感。
语言自然。尽管事先可能有心理准备,但游客仍然不免会对突然来致辞的导游员存在一定的“突兀”之感。因此,欢迎词要以自然的语言、和缓的语调、随意的口吻来消除游客的这种感觉。
针对性强。欢迎词应当包括向客人问候、自我介绍和介绍驾驶员,代表旅行社向游客表示欢迎,介绍自己的服务宗旨,尽可能满足他们的要求,祝客人旅途愉快等等。但如果欢迎词仅仅只是这些内容,而且各地导游员都千篇一律的话,就会变成“例行公事”,是达不到预期目的的。由于不断重复,客人也会反映冷淡。因此,导游员应根据客人的心理、情绪状况及其所在国家的国情、习俗以及导游自己所在城市的名称、司陪人员的姓名等的特点,进行一定的艺术加工后再讲,方能引起因长时间乘坐夜车而昏昏欲睡的游客们对“节目”表演的浓厚兴趣和共鸣。有个导游在接待医生团时的欢迎词是这样的:“各位早上好!我叫张少昆,是某某旅行社的导游,十分荣幸能为各位服务。各位大都是医生吧?医生是社会最好的职业。我一出生,就对医生有特别的感情,因为我是难产儿,多亏了医生我才得以‘死里逃生’。今天的旅游节目是这样为大家安排的,首先游览岳阳楼、洞庭湖,然后去参观一家中医院。如果还有时间,我想请大家参观一个特别节目,就是为我诊断一下,为什么我老是容易感冒。谢谢!”
幽默风趣。欢迎词的一个重要内容是自我介绍,此时,导游完全可以自嘲一下,既风趣又不夸张,给游客留下深刻印象。这样能够创造出融洽的气氛,缩短心理距离。一位导游的自我介绍是这样的:“我是某某旅行社的导游,名叫王诚。诚恳、诚实的诚。不瞒大家说,诚恳、诚实确实是我的优点。但很不幸,人们都说导游是一个国家的'脸面,我这张脸,其貌不扬,不知能否代表我们这个美丽的国家?”
加强文采。好的欢迎词,不仅能驱散旅游者心头的种种疑惑和迷雾,还是一曲乐章的序曲,通过导游的演奏,将听众(游客)带入这美妙的音乐氛围。充满文采的欢迎词,将会是更美妙的音乐,能收到更好的效果。
把握分寸。欢迎词中涉及一个自我评价的问题。恰如其分的自我评价,是缩短与游客之间距离、迅速赢得游客信任的有效途径。恰如其分就是把握好分寸。具体说,首先,要把握自谦的分寸。自谦的方式固然可用于来自东方的游客,自谦的分量大了,也会给人以“缺乏
自信”的感觉。至于西方的游客,就完全不必用自谦。因为“自我观念”的文化差异会使他们对你产生很大的怀疑和不满;其次,还要把握自信、自得的分寸,为取得游客信任而夸夸其谈、自吹自擂,效果也将适得其反。